Service

Website Care Plans

Hosting, security, backups, content, and reporting. We keep the site working while you run the business.

Who this is for

  • Operators who launched a site and have no time to maintain it
  • Businesses that need monthly content but don't want to write it
  • Companies tired of paying agencies a separate retainer for hosting alone

What you get

  • Managed hosting on Vercel + domain renewal handled
  • SSL certificate + security monitoring + weekly backups
  • Uptime monitoring with SMS alert if site goes down
  • Monthly content changes (time-banked: 30 min / 3 hrs / 8 hrs)
  • Monthly performance + traffic report (Pro and Growth tiers)
  • SEO blog posts written, edited, scheduled (Pro: 2/mo, Growth: 6/mo)
  • Google Business Profile updates (Pro and Growth tiers)
  • Priority WhatsApp support with 4-hour SLA (Pro and Growth tiers)

How we do it

  1. Step 01

    Onboard

    We attach monitoring tools, set up backups, and share the Care Plan FAQ + change request workflow.

  2. Step 02

    Run

    You message us when you need a change. We respond within 4 hours, deliver within 48.

  3. Step 03

    Report

    End of every month: performance report PDF + summary of what we shipped.

Pricing

From RM 250$59

Care Basic. Pro RM 550/mo. Growth Retainer RM 1,800/mo. Month-to-month, 30 days notice to cancel.

Questions

What people usually ask.

Is this just hosting?
No — hosting is included but Care Plans bundle security, backups, monitoring, content changes, and reporting. You're paying for the team being on call, not just the server.
Can I cancel anytime?
Yes, with 30 days written notice. We hand over hosting credentials and a migration guide. Your site keeps running.
What counts as a 'small content change'?
Adding a new service to the menu, updating opening hours, swapping a hero image, fixing a typo, adding a testimonial. Anything taking under 30 minutes for the tier's time bank. Larger changes are quoted as add-ons.
Do unused content hours roll over?
One month carries over once. We don't bank hours indefinitely because it creates lumpy work later — better to keep cadence steady. Larger one-off changes are quoted as add-ons at a discounted Care rate.
Do I need a Care Plan if my site doesn't change much?
Honestly, no. If the site is brochureware and you're happy to handle your own hosting renewal and backups, skip it. Care Plans pay for themselves when you're shipping content or running ads — i.e. when the site is producing leads.

Ready to start?

A 15-minute call usually settles it.